Phygital Healthcare Experiences? What Hospitals Can Learn from Retail’s CX Standards
Retail has shown what’s possible when human-centered technology is used to improve in-person experiences. Now it’s healthcare’s turn.
The Connected Patient Experience: 3 Tips to Empower Healthcare Delivery Through Innovation
Patients no longer want to rely upon only whatever snippets of information they get from their doctor at an annual or semiannual checkup. They’re looking for a fully connected patient experience. Healthcare organizations need to know what that looks like, how to build it, and how they fit into the full picture.
The Mechanics of a More Connected Healthcare Ecosystem [Video]
Arbiter’s Anjali Jameson on hospital and payer alignment.
Data Clean Rooms: The Secret to Secure Healthcare Data Sharing
They allow organizations to break down industry-wide data silos and share data with research partners while maximizing compliance and confidentiality. With the right mindset and implementation, this tech could unlock enormous value for healthcare R&D.
The Future of Healthcare Apps Depends on AI-Assisted Development
AI-assisted software development can help teams achieve faster delivery, lower costs, and higher-quality results – all key to meeting patients' and providers' digital health expectations.
The 3-Pronged Strategy to Boost Patient Engagement with Your CRM
A healthcare CRM is much more than a data management tool. It helps you make a strong first impression on each patient and strengthen relationships over time.
From Charting to Patient Intake: The 4 Biggest Opportunities for AI in Healthcare
Many are already experimenting with AI in narrow settings. But in order to expand deployment, it’s important to understand the most practical AI opportunities with the greatest ROI. Here are four high-impact opportunities that can boost staff efficiency and improve the patient experience.
How Artera is Using Agentic AI to Humanize Patient Care
Artera President Tom McIntyre talks about the practical application of AI in healthcare.
Patients Want Personalized Digital Experiences. Could a Modular Back End Help?
To personalize the patient journey, hospitals need a digital back end capable of delivering tailored experiences. Here's how a composable digital experience platform (DXP) works and how it can help you offer multiple layers of personalization to meet your patient's needs.