Rachel Miller, RHU, is Vice President of Programs for the Medical Business Unit (MBU) at Crum & Forster’s (C&F) Accident & Health Division. She brings more than 25 years of underwriting expertise in the insurance industry. Since joining C&F in 2008, Rachel has led initiatives across all MBU lines of business, including stop loss, gap, fixed indemnity, group accident, short-term medical (STM), and executive plans. She is passionate about product development and alternative risk transfer arrangements, consistently driving innovation and delivering tailored solutions for clients.
More brokers are introducing medical gap insurance, more employers are adopting it, and more employees are benefiting from the added protection. The next step is making sure awareness keeps pace with need.