Rikki Jennings, BSN, RN, CPN is the Chief Nursing Informatics Officer (CNIO) at Zebra Technologies where she is responsible for combining her knowledge of patient care, informatics concepts, and change management to effectively address the information and knowledge needs of healthcare professionals and patients to promote safe, effective, and efficient use of IT in clinical settings. She also serves as the strategic liaison for health IT efforts representing nursing and clinician needs. Over the past several years, her work in the healthcare IT industry has provided her an in-depth knowledge of the workflows and utilization of clinical technologies including clinical communication systems, bedside technology solutions, and data analytics tools in hospitals across the country. In 2019, Rikki was recognized in Crain’s Chicago Business’ Notable Women in Healthcare list. Rikki holds a Bachelor of Science in Nursing from University of Iowa.
While many leading health systems are working to hire and train aggressively, there will be a point when money will no longer matter and all the incentives in the world won’t be enough to attract or retain talent. That’s why most clinicians, IT leaders and administrators are dedicating more time, money, and effort in adopting technology and rearchitecting care models.