How to Keep Clinicians Satisfied, the Ascension Way
Ascension is pushing AI beyond note-taking to tackle the billing, order entry and nursing handoff work still weighing on clinicians after a patient visit ends.
6 Ways UnityPoint Health Is Trying to Make Clinicians’ Jobs Easier
UnityPoint Health's chief medical officer, Gregory Johnson, shared several ways the system is using AI to lift administrative burden off clinicians and get them back to patient care — including ambient scribing, real-time capacity tracking and AI-powered chart review.
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The Healthcare Payments Industry Faces a Perception Challenge
Healthcare payments are no longer about transactions. It’s about controlling the revenue cycle. And increasingly, that control is not sitting with ISOs.
What Happens When Patients Trust AI Over Their Doctor?
As patients increasingly bring AI chatbot advice into exam rooms, where does liability land when that advice goes wrong? Health law attorney Meghan O'Connor said the answer still isn’t clear, but silence is the riskiest response for providers.
Assured Health Secures $19M to Get Providers In-Network Faster with Agentic AI
Assured Health raised $19 million for its AI agents that verify provider credentials and manage insurance enrollment for health systems and group practices. The startup said it can cut a process that usually takes months down to days.
The Same AI That Helps Patients Is Being Used to Attack Them, Hospital Exec Says
As hospitals increasingly use AI to improve patient care, the same technology is being used by hackers and nation-states to launch faster, more sophisticated attacks. Karen Habercoss, chief information security and privacy officer at the University of Chicago Medicine, explained how her health system is building a governance structure to manage that risk.
The ‘Bot Vs. Bot’ Dynamic Between Providers & Payers Is Driving Up Costs for Everyone
HSS chief digital and information officer Ashis Barad, who has worked on both the payer and provider sides of healthcare AI, thinks the industry's growing "bot vs. bot" battle over prior authorizations and appeals is driving costs up. To him, the real fix lies in providers and payers sharing data to build more personalized care pathways.
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Inside an Automated Healthcare Practice: Redesigning Care Around People, Not Paperwork
By reducing administrative burden and redesigning workflows around human needs, it creates space for what matters most: connection between clinicians and patients.
Kaiser Nurses Protest CEO’s AHA Appearance Over AI Concerns
As Kaiser Permanente CEO Greg Adams touted the success of his organization’s value-based care models at the AHA Leadership Summit in Denver, Kaiser nurses outside protested the health system's AI strategy. They claim they're being excluded from decisions about the technology.
Former Mayo Clinic Leader Sues System Over Alleged AI Cover-Up: 6 Things to Know
A former Mayo Clinic research director claims she was silenced, demoted and ultimately fired for sounding the alarm on AI safety and patient privacy lapses at the health system. Traci Tamiko Eto is now suing Mayo for retaliation.
Documentation Tools Aren’t Just for Doctors: Inside Reid Health’s Deployment of Abridge’s Nurse Tech
Rural health system Reid Health is using Abridge's AI-powered documentation tech to reduce burnout among nurses. It appears to be working — after-shift charting is down by up to 45 minutes, and the RN vacancy rate has been cut more than in half, said Misti Foust-Cofield, Reid’s chief nursing officer.
How Is Mayo Clinic Using AI in Its Revenue Cycle?
Mayo Clinic is deploying AI across its revenue cycle operations, but revenue cycle chair Todd Manion said he's skeptical that these functions will be fully automated anytime soon.
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From Blind Spots to Better Outcomes: How SNF Data Transparency Strengthens LTSS
What if health plans could identify member decline before an avoidable hospitalization occurs? Real-time clinical visibility into long-stay SNF members uncovers risk earlier and drives better outcomes.
What Is AI Getting Right — and Wrong — in Healthcare’s Revenue Cycle?
AI hasn't solved all the problems plaguing healthcare's revenue cycle — but R1's Lee Kupferman says that it is getting closer, one gray area at a time.
Bot vs. Bot: Why Healthcare AI Progress Might Be Stuck
The healthcare industry is spending more than ever on AI — but according to executives from Oracle Health, HCA Healthcare and BJC Health, much of that investment could be wasted. During a panel this week at HFMA’s annual conference, they argued that no amount of sophisticated tech can overcome a broken, antiquated data foundation.
Abridge Goes Beyond Documentation: 4 Updates
Clinical AI startup Abridge held a New York City event to signal it's done being thought of as just an AI scribe. The company announced a Nvidia foundation model partnership, an Eli Lilly investment, new capabilities for its platform, and the intent to help mediate the relationship between payers and providers.
ChatGPT Wants to Improve Your Health — ChatCPR Might Actually Save Your Life
Researchers from UC San Diego, Johns Hopkins and UPMC have developed an AI-powered CPR coaching tool called ChatCPR that outperformed human 911 dispatchers in guiding bystanders through CPR. The team released the tool as an open-source resource, with the hopes that the right companies and emergency-response organizations can deploy it broadly.
IKS Health Acquires ARAI to Build Out Specialized AI Stack
IKS Health acquired healthcare AI startup ARAI to strengthen the technology underpinning its automation tools, as well as reduce its dependence on third-party AI models.