Organizations that meet patients where they are financially, digitally, and emotionally are the ones best positioned to support patients in managing their bills while strengthening trust, satisfaction, and long-term loyalty.
A growing number of hospitals are understanding that patients want answers and advice about financial options, not surprise and confrontation once the bills arrive.
In an interview, Kyan Health Co-Founder and Chief Commercial Officer Konstantin Struck discussed how Kyan gives mid-market and enterprise employers access to premium workforce mental healthcare, at a price point that is affordable.