Revenue Cycle Management

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How Atrium Health Made Payment a Part of Its Digital Front Door

A health system's failure to offer patients with digital payment options could lead to slower collection times, create a disjointed patient financial experience, and result in decreased patient satisfaction and loyalty. At HIMSS23, Atrium Health's vice president of revenue cycle management shared how his system integrated payment into its digital front door and gave pointers to hospitals looking to do the same.

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Nearly half of providers are behind on revenue goals amid RCM department labor shortages, report shows

Nearly half of health systems and physician groups in the U.S. are behind on their 2022 revenue goals, and healthcare executives are worried about increasing costs, shrinking margins and the impending recession, according to a new report. It also found that most healthcare organizations' revenue cycle or billing departments are struggling with labor shortages, leading operational inefficiencies and negative patient billing experiences.