What Is AI Getting Right — and Wrong — in Healthcare’s Revenue Cycle?
AI hasn't solved all the problems plaguing healthcare's revenue cycle — but R1's Lee Kupferman says that it is getting closer, one gray area at a time.
RCM Has an Execution Problem, Not an Effort Problem
Organizations that focus on execution will reduce variability, improve cash flow, and build resilience against ongoing industry pressure. They will also be better positioned to integrate future innovations as healthcare continues to evolve.
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What Can Providers Do Differently to Get Paid Sooner?
A new report from PayZen found that providers collect just 31% of patient bills on average, even as patient payments account for a growing share of health system revenue. PayZen executive Tobias Mezger outlined how providers can improve the patient financial experience through clearer pre-care payment conversations and more flexible financing options.
Why EHRs Are Critical to Effective Revenue Cycle Management
EHRs not only document care but can also act as a financial engine to bridge the gap between patient care and prompt reimbursement. Here's how to bring the two sides together to alleviate tedious administrative burdens.
Stop Waiting to Be Asked: What Operators Really Need From Their Revenue Cycle Partners
When revenue cycle partners wait to be asked, or rely on “tell us what you need” as a default, they miss critical opportunities to deliver meaningful performance, support their client organizations, and ultimately serve patients better. In today’s healthcare environment, partnership requires anticipation, not reaction.
The Uninsured Rate Is Soaring — What Can Providers Do About It?
New research from Cedar found that about 40% of collectible healthcare dollars now come from uninsured patients, a share that has jumped 54% in three years. The shift is forcing providers to rethink their revenue cycle strategies as patient payments become more difficult — and more important — to collect.
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The Healthcare Payments Industry Has a Perception Problem
Healthcare payments are no longer about transactions. It’s about controlling the revenue cycle. And increasingly, that control is not sitting with ISOs.
Adonis Scores $40M for AI Platform Aiming to Boost Hospital Revenue
Adonis raised a $40 million Series C funding round to help hospitals use AI to tackle denied and underpaid claims. Its platform automates manual revenue cycle tasks and provides real-time insights, which allows staff to focus on higher-value work. Customers include Mount Sinai Health System, Baptist Health South Florida, AdventHealth and ApolloMD.
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The Quest to Transform Bill Collection for Medical Practices
A webinar on Thursday, January 22 at 1 pm ET will discuss the findings of a report sponsored by Smarter Technologies on what medical practices need from and the benefits of AI for revenue cycle management.
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What Do Medical Practices Want from Revenue Cycle Management Tech?
A webinar on Thursday, January 22 at 1pm ET will discuss the findings of the AI Index in RCM report, published by MedCity News and sponsored by Smarter Technologies.
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Healthcare Revenue Cycle Transformation: What Do Leaders Need from Tech Vendors?
This webinar will explore how technology will play a key role in the future of improving medical billing.
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Top 7 Modern AI-Powered EAP Providers for Global Workforces in 2026
Discover the top AI-powered EAP providers for 2026. Compare platforms like Kyan Health and Spring Health on triage speed, global reach, and clinical quality to transform workforce wellbeing.
Test Your Healthcare Revenue Cycle Management Knowledge
Take our quiz and learn more about perspectives on AI and RCM in healthcare.
5 Tips for How Hospitals Should Prepare for RCM Automation
The promise of automation in RCM is undeniable, but achieving it requires more than simply adopting new tools. Hospitals must take deliberate steps to prepare their people, processes, and systems for change.
Survey: How Can AI Transform Revenue Cycle Management Technology?
In a survey of 125 people who work in medical billing, respondents shared what they like and dislike about the medical billing status quo and the changes they’d like to see to transform medical billing into a seamless operation.
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MedCity Pivot Podcast: Clinical Documentation Improvement With Smarter Technologies
Smarter Technologies CEO Jeremy Delinsky explains how the company's AI infrastructure can help support health system's clinical documentation improvement efforts, ultimately strengthening RCM.
Why Some Health Systems Are Flipping the Outsourcing Model & Selling Their Own Services
Some large health systems are experimenting with selling their internal capabilities — such as IT support, revenue cycle management and call center operations — to smaller hospitals as a new revenue stream. While the approach is still rare, it has the potential to help health systems monetize their expertise and infrastructure, one healthcare consultant said.