As health systems roll out new patient-facing technologies, they need to ensure that their patients are comfortable using these tools. To avoid losing patient trust, hospitals should introduce new technology with transparency and patient education at the forefront of their minds, said Aaron Miri, Baptist Health's chief digital and information officer.
Panelists at HLTH's patient engagement track, hosted by MedCity News, zeroed in on three strategies for achieving patient centricity: building trust, engaging health navigators and providing easy-to-understand health information.
This eBook provides actionable strategies, real-world best practices to help payers stay ahead in a value-based care environment.
Infrequent communication about Covid-19 and slow adoption of virtual care were the most common reasons cited by patients when asked why they lost confidence in their doctor, according to the survey conducted by SymphonyRM.
Patients are not the only ones who will benefit from the price transparency rule — providers and payers can also gain competitive advantages as a result of the regulation. These include being able to deepen relationships with patients and support payment contract negotiations.
A webinar from HealthSparq offers analysis on a consumer sentiment study on health plans. It offers some useful insights on how the public health crisis has laid bare the trust issues consumers have and how insurers can address them to the benefit of both.
As we work to help biopharmaceutical and healthcare companies integrate the voice...
Yusuf Qasim, President of Payments Optimization at Zelis, discussed how the company is transforming healthcare payments from a fragmented, patchwork system into a modern, digital infrastructure.