The Biggest Healthcare Fix Might Not Come From a Vendor
Nobody has ever needed convincing on what to fix. What they've lacked is a way to act on it themselves, in something close to real time instead of on a vendor's roadmap.
AI Workers Need a Probation Period, Not Just a Pilot
Healthcare leaders know how to test software. We don't yet have a shared playbook for onboarding agents expected to do a job end to end. That is the gap a probation period is meant to fill.
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Closing the Quality-Affordability Gap in Workplace Mental Health
In an interview, Kyan Health Co-Founder and Chief Commercial Officer Konstantin Struck discussed how Kyan gives mid-market and enterprise employers access to premium workforce mental healthcare, at a price point that is affordable.
Healthcare Needs Software That Handles a Messy Reality
The problem is not that companies have failed to make easy-to-use applications. Rather, it’s that there have been limitations to what software can realistically do in a modern healthcare environment.
Is Radiology at a Structural Breaking Point? What Will Move It to a Better Future?
The path forward requires much more than whack-a-mole point solution replacement. It requires a more critical look at redesigning the entire workflow architecture
Before You Sign That AI Contract: 7 Questions Every Healthcare CFO Should Ask
Here's how finance leaders can evaluate AI investments in revenue cycle management before committing budget, and the risk exposure most vendor pitches leave out.
Healthcare Is Deploying AI Tools — It’s Not Ready for AI Colleagues
Most healthcare organizations are experimenting with AI. Few are preparing to manage AI agents as participants in everyday healthcare workflows.
The Hidden Administrative Tasks Draining Small Practices
Small practices play a critical role in healthcare delivery, but they cannot continue to absorb ever-increasing administrative demands without consequences.
Radiologists Need AI That Works Where They Work, Not Standalone Software
Current AI tools often increase the disruption that radiologists already experience from using non-integrated platforms.
Why So Few Appeals Happen and What That Reveals About Health Plans
Appeals and grievances reflect how well a health plan functions under pressure. They also show how effectively your organization can surface, prioritize, and resolve the cases that matter most.
What Healthcare Leaders Get Wrong About EHR Switching
EHR switching involves risk. But taking a life cycle view, considering data migration, workflow configuration, training, downtime, ongoing fees and eventual exit terms, can put an end to your EHR pain.
Scaling AI in Health Systems: From Innovation to Sustainable Implementation
By adopting interpretation-driven, clinically intelligent technologies, revenue cycle teams can ensure that every nuance of care is accurately represented. This safeguards revenue integrity while maintaining the highest standards of compliance.
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The Healthcare Payments Industry Faces a Perception Challenge
Healthcare payments are no longer about transactions. It’s about controlling the revenue cycle. And increasingly, that control is not sitting with ISOs.
The Most Expensive Queue in Healthcare Isn’t Prior Auth — It’s the IT Backlog
Every month a legitimate workflow improvement sits in queue, the organization pays for the problem twice: once in the inefficiency the change was supposed to fix, and again in the workaround everyone built to get through the week. The backlog doesn’t show up as a line item. It shows up everywhere else.
The Next Useful Layer in Radiology AI is Patient Comprehension
The first truly scalable and transformative use of AI in medical imaging may not be autonomous diagnosis. Instead, it may be the creation of a "translation layer" designed to help patients actually understand the complex information they are already receiving.
RCM Has an Execution Problem, Not an Effort Problem
Organizations that focus on execution will reduce variability, improve cash flow, and build resilience against ongoing industry pressure. They will also be better positioned to integrate future innovations as healthcare continues to evolve.
Digitized Dysfunction: Why Healthcare Must Eliminate Work — Not Just Automate It
Healthcare inefficiency is rarely about a single task. It is typically about disjointed systems, misaligned incentives, and fragmented accountability. When we automate broken processes like these, we simply fail faster and at scale.
Beyond Support Teams: The Strategic Role of Centers of Excellence in Healthcare
In today’s cash- and staffing-strapped, high-stakes healthcare environment, COEs are an operational necessity. The most successful organizations treat them as long-term strategic investments, or engines for scalable, sustainable transformation.