The walls outside the meeting rooms at the Cleveland Convention Center during the Cleveland Clinic’s sixth annual Patient Experience: Empathy + Innovation Summit this week are lined with chalkboards that encourage attendees to tell others what they want to hear, speak and feel when they themselves are patients, as everyone is at some point.
A very unscientific analysis of the responses after the first day reveals that patients want to be — gasp — treated like people. They want to be addressed by name. They want to be honest with their care team, and expect the same courtesy in return. They want to speak in their native language, English or otherwise. They want to feel empathy and compassion. And above all, they want respect, not condescension.
With the Rise of AI, What IP Disputes in Healthcare Are Likely to Emerge?
Munck Wilson Mandala Partner Greg Howison shared his perspective on some of the legal ramifications around AI, IP, connected devices and the data they generate, in response to emailed questions.
Add your thoughts in the comments below.
