Patient Engagement, Health IT

Digital health can improve the patient experience in clinical trials, but it’s a work in progress

Digital health can enhance the patient experience in a clinical trial but it’s a learning process for patients and clinical trial designers.

The stages of a clinical trial are reassuringly familiar to scientists but even when they know what to expect, the worst stage seems to be before the study even starts. Will the patients trust the company enough to take part? Will they be anxious? Will they understand what the objective is? Will they drop out? Will patients be placed in a placebo group? Most people eligible for a clinical trial don’t live near a center where it’s being done. Institutional review boards and contracting requirements are costly and time intensive.

Dr. Joshua Korzenik, director of the Crohn’s and Colitis Center at Brigham and Women’s Hospital, talked at the DIA conference in Philadelphia this week about what it learned from a pilot study that used digital health to collect data. The study centered on decentralized data collection for dietary intervention in patients with ulcerative colitis. His team had sought 50 patients. It got four. So much for digital health improving clinical trial recruitment.

“It was staggering to me. There was tremendously high interest among patients, but low uptake. Providers were not hooked in and there was low motivation to participate. Data was collected remotely from places that don’t routinely collect data….It became a more labored process than we had anticipated.”

He discussed how his team re-examined its approach. They had to get people comfortable with using tracking technology so they could get to a point where this happens more readily and is a relatively pleasant experience.

“Technology doesn’t replace patient-physician relationships,” Korzenik said, but it can help in certain areas like enhancing recruitment and improving education and data collection.

As part of a collaboration with PatientsLikeMe, Korzenik’s team worked on an app to enable patients to monitor their symptoms and provide information to help them prep for their visits to the study center. The goal was to improve the quality of patient partnerships with healthcare professionals and to increase patient responsibility.

There are plans to add a video conferencing component, using telemedicine to make follow-ups easier. It could also include patient reported outcome measures to screen for anxiety and depression.

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It’s also in the process of setting up a hub backed partly by insurance companies and pharmaceutical companies. The idea is to create hubs of information that would train patients in certain ways to improve adherence but which could also go beyond a clinical trial.

Photo: Flickr user Alexander Baxevanis