Nonprofit New England health system Baystate Health and healthcare IT consulting firm VertitechIT have teamed up to launch a joint venture, which will serve as a healthcare IT services provider.
The new company, called baytechIT, seeks to help medical practices, clinics and healthcare social services organizations meet their IT needs.
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More specifically, it provides monitoring and management of information technology networks, clinical engineering support and other IT-related consulting expertise to healthcare organizations.
BaytechIT has a help desk and can assist clients in repairing IT systems. But its main goal is something bigger.
“The real focus and intent has been around working with our clients to make technology something they find useful and valuable,” baytechIT president Patrick Streck said in a phone interview.
What differentiates the company from other businesses is that it focuses specifically on the healthcare sector, baytechIT executive vice president Steve Shaw noted.
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The company is headquartered in Holyoke, Massachusetts and serves customers throughout western Massachusetts and northern Connecticut. It currently has 150 clients, including Springfield, Massachusetts-based Baystate Health. A number of VertitechIT’s clients have become baytechIT customers as well.
The beginning of the relationship between Baystate Health and VertitechIT dates back to four and a half years ago when they paired up and created a hyper-converged data center. The organizations eventually began working together in other areas as well, Streck said.
As time went by, discussions evolved to explore what Baystate Health was doing that could be made available to the medical community at large. BaytechIT was born out of those conversations.
“To Baystate’s credit, they realized they couldn’t do this themselves,” Shaw said in a phone interview. “Baystate realized early on that they needed a partner who is used to dealing in the for-profit sector. This was an opportunity for VertitechIT to launch into the MSP [managed service provider] business.”
Looking ahead, baytechIT plans on continuing to offer knowledge and assistance to medical organizations.
“We think there’s a lot of low-hanging fruit of practices out there that are screaming for this help but not necessarily in a voice that everyone can hear,” Shaw concluded.
Photo: zhaojiankang, Getty Images
