Hospitals, Health IT

Newly merged Dignity-CHI health system offers patients home recovery care services

CommonSpirit Health has partnered with a company called Contessa to introduce a new home care option, which offers patients virtual physician visits and remote monitoring, among other features.

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CommonSpirit Health, the Chicago-based health system that formed from the merger between Dignity Health and Catholic Health Initiatives, has teamed up with a company called Contessa to introduce a new home care option.

Headquartered in Nashville, Tennessee, Contessa operates risk-based Home Recovery Care models for acute care, post-acute care and surgical procedures. As part of these models, a registered nurse conducts in-home visits and patients receive access to a care coordinator who is available 24/7. Patients also get medical education from nurses and access to virtual, in-home visits from a physician. Additionally, Home Recovery Care includes remote monitoring of vitals, biometrics and adherence to the care plan for 30 days.

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Plus, Contessa has a technology platform called Care Convergence, which provides documentation for hospital-level care in the home.

Overall, the goal of Home Recovery Care is to improve patient outcomes. For instance, at Marshfield Clinic Health System in Wisconsin, the use of Home Recovery Care reduced readmission rates by 44 percent and decreased the mean length of a hospital stay by 35 percent.

“Our work with Contessa will bring recommended intensive outpatient care into the comfort of one’s home so that we can improve health outcomes and help enhance the overall health of our communities,” Rich Roth, who leads strategic innovation for CommonSpirit, said in a statement. “Finding ways to provide high-quality access to care in low cost settings is an essential component of how we must deliver care for the future.”

To start, Home Recovery Care will be offered to selected CommonSpirit Medicare Advantage patients and will initially launch at Phoenix-based Chandler Regional Medical Center. However, the goal is to expand the offering to commercial and Medicaid patients and across additional CommonSpirit locations.

CommonSpirit was formed earlier this year by the merger between San Francisco-based Dignity Health and Englewood, Colorado-based Catholic Health Initiatives. The entities signed a definitive agreement to combine and create a new system in December 2017.

With locations in 21 states, CommonSpirit operates 142 hospitals and more than 700 care sites, as well as research programs, home health programs, virtual care services and living communities.

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