Startups

Patient relationship management startup Welkin Health raises $17.5M Series B round

Altos Ventures led the round while existing investors Thrive Capital, Red Swan Ventures and Asset Management Ventures also participated.

Money gift box in hand.

Welkin Health, a San Francisco, California-based company offering patient relationship management software, has pulled in $17.5 million in Series B funding.

Altos Ventures led the round while existing investors Thrive Capital, Red Swan Ventures and Asset Management Ventures also took part.

Founded in 2013, Welkin’s original intent was to offer a coaching app for individuals with diabetes. But over time, it shifted its focus to providing a tool so health professionals can improve relationships with patients.

Today, Welkin’s goal is to allow healthcare teams to work effectively so they can help improve patients’ health outcomes. The company can configure an organization’s patient program into workflows so that health workers know when to do certain tasks. Overall, entities can use the product to organize their program content in one place, personalize contact methods to support patient preferences and use analytics to make data-driven improvements.

The startup’s clients include payers, providers, medical device companies and disease management service providers.

“Over the past two years, we’ve transformed how customers use our platform,” said Welkin co-founder and CEO Chase Hensel in a statement. “Our APIs and Workshop tool enable customers to launch quickly, to flexibly plug us into their tech stack, and to make changes to their care programs over time. We’re excited to work with Altos to continue our mission of helping healthcare organizations create meaningful patient relationships at scale.”

Welkin Health said this latest round brings its total funding to $30 million. That amount includes an $8 million Series A round in 2017, which was led by Thrive Capital. At the time, Welkin said it would use the Series A money to expand its team and launch partnerships with medical device, digital health and life science companies.

Earlier in 2017, the San Francisco company partnered with Lyra Health, a startup aimed at improving care coordination for mental health. Through their collaboration, the entities planned to create a solution for strengthening the relationship between Lyra’s care team and clients.

Picture: solidcolours, Getty Images

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