Joe Mandato has spent his career leading numerous high-growth organizations developing disruptive technologies used in clinical healthcare settings. He has often held overall responsibility for his teams’ strategic implementation of programs designed to enhance and improve the clinician-patient experience. Today, he invests in and serves on the boards of companies in the life sciences. He also writes about and teaches the business of healthcare.
We believe that healthcare leadership's ingrained culture of exceptionalism drives today's profound problem whereby patient satisfaction is low, inefficiency is high, and patient outcomes are poor.
East Carolina University’s Brody School of Medicine is one great example of medical schools that you may not know about but that are doing a very fine job training our next generation of patient-centered, compassionate caretakers in medicine.
Medical billing is a tedious administrative task, but outsourcing it may be the key to increased revenue. Explore the top medical billing outsourcing companies and the benefits of partnering with one.
We find much to admire in the fact that Devoted is a payer obsessed with the unit economics of love--building positive patient experiences one family-member at a time.
Compared to the visionaries who designed One Medical, the people who designed large health systems, regardless of how stellar their clinical reputations may be, didn’t design the systems with the goal of delivering great patient experiences.
How could the successful founding companies behind Haven not know that hiring decisions for healthcare CEOs need to be based on the CEO’s track record innovating, growing and leading great organizations through crisis and growth, not on the CEO’s raw smarts??