Verizon

presented by
Daily

Verizon says HIPAA-compliant communications can improve patient engagement

Verizon said it’s Virtual Contact Center and IP-based Interactive Voice Response have achieved HIPAA compliance, putting the telecommunications company firmly in the healthcare space with the goal of improving patient engagement. The contact center and voice response will both be geared toward payers and providers, who will be able to manage incoming inquiries from either […]

Daily

Verizon/HBR tech report: Too many hospitals are still in watch and wait mode

Robert Frost said, “Freedom lies in being bold.” For hospitals, being bold may be the key to survival as well, according to a new report from Verizon and Harvard Business Review. “The Digital Dividend: First Mover Advantage” surveyed 672 business and technology leaders from around the world. There were 74 healthcare respondents in that group. […]