A recent webinar sponsored by DexCare explored how the consumerization trend is shifting expectations for health consumers and how companies are enlisting AI tools such as machine learning and Chat GPT to improve the patient experience. Register to access the recording.
Health plans are in a unique time of change and have the opportunity to be seen as partners for success with employers and providers. Here are a few key healthcare trends that health plans should watch in the coming months
In a landscape where complexity has long been the norm, the power of one lies not just in unification, but in intelligence and automation.
Here are some essential steps that healthcare organizations can use to better meet current consumer expectations.
With other industries digitizing their business processes and providing top-notch consumer experience, the healthcare industry is under pressure to improve its consumer experience.
Tendo Systems, a company that is co-developing a digital engagement platform with provider organizations like Jefferson Health, raised $50 million in a new funding round. The funds will be used to advance the development of the platform, which aims to be the "OpenTable" of healthcare.
According to a nationwide survey conducted by Kaufman Hall, 67 percent of respondents considered the nation's largest insurer as either a strong or extreme competitive threat to hospitals and health systems over the next five years.
Greenway Health blends smart technology with human expertise to elevate revenue cycle.
At MedCity INVEST in Chicago, Jefferson Health's Dr. Stephen Klasko argued that we're on the brink of a consumer revolution, while CareMore Health's Dr. Sachin Jain believes we need to move to a system that proactively identifies patients' needs.
Led by former UnitedHealthcare CEO Bob Sheehy, Bright is one of a crop of insurance startups looking to disrupt the industry with better consumer experiences and closer integrations with providers.
A key strategy for catering to consumerized patient expectations is creating engagements that are proactive, convenient, and make it as easy as possible for the patient to return for continued care.
Much like retail giants are using customer information to make personalized purchase recommendations, healthcare organizations are increasingly leveraging patient data in ways that can add value to the patient’s experience.
Across the nation, state-based health insurance exchanges are searching for ways to better serve their communities while making enrollment easier, more personal, and more accessible for everyone.