patient-doctor communication

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Doctor-patient relationship status: “It’s complicated”

Granted, Valentine’s Day isn’t usually about celebrating patient-doctor relationships, it is interesting to look at what qualities and factors leave a patient more or less satisfied with the connection. Turns out, it’s mostly less. According to a recent Vitals Index, cost is the biggest factor when it comes to choosing a doctor. Whether or not […]

MedCity Influencers

I’m sorry for your loss

In Law and Order re-runs after some tragedy has occurred, prior to grilling the victim’s family the police officer quickly states the obligatory phrase, “I’m sorry for your loss.” It is sterile, meaningless, and as heartfelt as the streaming digital “Thank you” at the automated gas pump. Fortunately, genuine compassion has been given another reprieve. […]