Zoom recently reached an $85 million settlement agreement for a lawsuit alleging the company shared users’ data and misrepresented encryption claims. It should be a lesson for the industry that health data cannot be used with disregard, a security expert said.
Video conferencing company Zoom reached a settlement with the Federal Trade Commission over claims that the company used end-to-end encryption in its video calls, when it reportedly used a lower level of security.
At the Abarca Forward conference earlier this year, George Van Antwerp, managing director at Deloitte, discussed how social determinants of health and a personalized member experience can improve medication adherence and health outcomes.
Saykara, which built an AI voice assistant for medical professionals, had to quickly adjust when most healthcare appointments shifted to online. The company integrated its services with Zoom and began helping health systems with scheduling tasks.
Zoom, which serves patients in Portland, Seattle and Vancouver, Washington, is trying to buck the traditional healthcare system by offering what it bills as convenient, affordable care in a hip and user-friendly environment.
In addition to free primary care visits for some plans, Molina Healthcare is offering free visits to specialists in seven states., according to the National Public Radio story.