Diane Stresing is a health and marketing content writer, business consultant, and the author of 60 Hikes within 60 Miles of Cleveland.
Daniel Kraft, a regular on the healthcare conference circuit spoke at the Cleveland Clinic's Medical Innovations Summit and asked whether healthcare has the right platforms to catch the data and tech wave headed our way.
“To keep the communication going, you have to realize you’re often talking over (the patient and caregiver’s) head. It’s important to simplify terms that are readily understandable to caregivers,” said Tim Sargi, a caregiver who shared his story at the Cleveland Clinic Patient Experience Summit.
Munck Wilson Mandala Partner Greg Howison shared his perspective on some of the legal ramifications around AI, IP, connected devices and the data they generate, in response to emailed questions.
The key to designing systems that work for both caregivers and patients is involving them in the technology development process, said Amy Cueva, founder and chief experience officer of Mad*Pow.
Dr. Mark Hyman, director of the Center for Functional Medicine at the Cleveland Clinic, offered some powerful evidence that points to “yes.”
“There’s a huge difference between service and care. You can serve without caring but you can’t care without serving. Ultimately the path (to this change) is empathy,” said Mark Hoplamazian, president and CEO of Hyatt Hotels Corp.