Star Ratings and Member Experience: Two Sides of the Same Coin
The challenge? Maintaining high Star Ratings or improving upon existing ratings gets increasingly difficult over time.
WELL Health is investing $32M in R&D to improve the patient experience
The startup—which has twice received KLAS Research's "Best in KLAS" award for patient outreach—will use funds its raised to grow the number of teams working on its patient communication solutions.
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When Investment Rhymes with Canada
Canada has a proud history of achievement in the areas of science and technology, and the field of biomanufacturing and life sciences is no exception.
Epic v Cerner v Meditech v Allscripts: Who is winning Canada’s EHR Battle?
Meditech continues to hold the largest EMR market share in Canada, but it is losing customers — mostly to Epic, which has seen a rapid rise in popularity, a new KLAS report shows. The report delves into market share data and customer satisfaction insights to assess EMR vendors' positions in the Canadian market.