Phygital Healthcare Experiences? What Hospitals Can Learn from Retail’s CX Standards
Retail has shown what’s possible when human-centered technology is used to improve in-person experiences. Now it’s healthcare’s turn.
The Next Big Breakthroughs in Migraine Won’t Be Pills
In the current phase of evolution, next-generation digital services and treatments that allow better understanding of migraine triggers, the freedom of on-demand preventative action, and pain relief are emerging as migraine game-changers.
How Zelis is Transforming Healthcare Payments with Enterprise AI
How Zelis hopes to solve the healthcare financial system for payers and providers.
Challenges and Opportunities for Digital Innovation in Clinical Trials
The clinical trial process is complex, long, and always arduous. But the results of the drug development process can be amazing, new, safe, effective, life-changing, and life-enhancing therapies.
Unify Digital Publishing with MLR Review to Speed Compliant Content to Market
Organizations are delivering digital experiences and content to HCPs on a much larger scale than was previously possible. Integrating digital tools will advance things even further and help marketers and MLR teams maintain brand consistency and ensure compliance across digital and content operations.
Healthcare’s Silver Lining: The Promise of Building a Health System in the Cloud
The idea is to harness the power of digital tools and cloud-based systems to create solutions that understand the root cause of healthcare needs, which will ultimately revolutionize care delivery, improve outcomes and reduce costs.
The Right to Privacy — What a Novel Concept
The current piecemeal state-by-state regulation approach is a feeble patchwork and ready for collapse under the first strong blow. It's high time we craft a robust and uniform effort to safeguard our patients' digital rights.
How Lantern Delivers ROI Through Smarter Healthcare Navigation
Dickon Waterfield discusses why Lantern's navigation works.
Decoding the Digital Footprint of Healthcare Professionals: A Roadmap for Pharma Marketers
Knowing where healthcare professionals are online, their preferred platforms, and what they do there is crucial for pharma marketers.
Modernizing – and Securing – Hospital Technology Infrastructure
How to prioritize evolving your systems to operate like a modern data center
FDA Forms New Digital Health Advisory Committee to Cover Growing Role of Tech
The FDA's digital health advisory committee will discuss technologies such as artificial intelligence and machine learning, virtual reality, and digital therapeutics as well as topics like decentralized clinical trials and patient-generated health data. Committee member nominations are due in December.
SSM Health, Optum to enhance inpatient, RCM & digital services in new 10-year collaboration
The St. Louis-based health system is collaborating with the UnitedHealth subsidiary to implement technology and processes that focus on improving care quality and reducing costs. Thousands of SSM Health employees will transition to Optum as part of the deal.
Transforming Clinical Content with Ambient & Generative AI
Sheila Bond, MD, talked about the latest trends regarding integration of AI in healthcare.
Cohere Health gains $36M to expand digital prior authorization platform
Cohere Health raised $36 million in a Series B funding round less than two years after its inception. It will use the new funds to expand its prior authorization platform and integrate health plan benefits to eliminate missed opportunities for care.
How Banner Health streamlined digital experience for patients across 29 hospitals
Alexandra Morehouse, chief marketing officer at Banner Health, spoke to MedCity News about how the 29-hospital system made changes to patients' digital experience amid the Covid-19 pandemic and the types of technology that helped drive the changes.
Ochsner Health System and Pfizer team up to rethink clinical trials
The aim of their collaboration is to improve the patient clinical trial experience and ease participation in clinical research for patients and healthcare professionals.
Dignity Health, UCSF Health team on digital patient engagement tool
The two San Francisco-based entities have collaborated to create a digital platform aimed at helping patients navigate their care journey and connect with providers.
The patient experience: Where the digital and healthcare worlds overlap
A new consumer survey from Doctor.com found 80 percent of patients have used the Internet to make a healthcare-related search in the past year.