The survey underscores how good communication and good patient experience are key because consumers also report being open to switching loyalties if they encounter a bad experience.
Health Cloud's new Social Determinants for Care feature aggregates and displays these factors and potential barriers to care as part of a patient's profile helping caregivers to develop better informed and personalized care plans.
Healthcare payments are no longer about transactions. It’s about controlling the revenue cycle. And increasingly, that control is not sitting with ISOs.
In a phone interview, Salesforce CMO Joshua Newman discussed why he's positive about the convergence of healthcare and technology.
The technology is a home-grown "snap-in" for video chats called Salesforce SOS, originally developed for the company's core Service Cloud CRM platform.
Salesforce is touting Health Cloud as a means to pull in and manage data patient from multiple sources, from EHRs to wearable fitness trackers. It's also a communications platform for care coordination and patient engagement, as well as a dashboard for outcomes management and population health.
Several healthcare data aggregation and secure communication services already exist, and some big players have tried — and failed — with similar projects. Others may be on the way.
Discover the top AI-powered EAP providers for 2026. Compare platforms like Kyan Health and Spring Health on triage speed, global reach, and clinical quality to transform workforce wellbeing.
There was a lot of big Salesforce Health Cloud news this week, along with insights on treating depression and a new video game that simulates what it's like to work in Big Pharma.
The Salesforce CEO is clear about the way he does business, and the best way to describe it is thoughtful.